Your secure path to initializing a brand‑new Trezor hardware wallet
The moment you unbox a Trezor device, your first step must be secure. The page Trezor.io/Start is the official, trusted starting point for initializing your hardware wallet safely. By using this portal, you ensure you are downloading legitimate firmware, following verified instructions, and avoiding phishing or spoofed setup flows.
Tip: Always type https://trezor.io/start manually, and bookmark it. Do not trust search ads or emails claiming “Start your Trezor here.”
Never photograph or digitally store your recovery seed. Keep it offline and secure.
Ensure the packaging was untampered (holograms intact). Avoid using unknown USB hubs or random adapters.
Open your browser and navigate to https://trezor.io/start. This will automatically detect your device and guide you through the correct setup flow.
If the site looks unfamiliar or you see warnings, double-check the URL and certificate. Don’t proceed unless the connection is secure.
From the Start portal, you’ll have two options:
Run the installer and follow on-screen prompts. Once installed, launch Trezor Suite and allow it to detect your connected device.
Use the USB cable to plug the Trezor into your computer. Trezor Suite will prompt you to begin initialization. This process usually takes 10–20 minutes.
If firmware is missing or outdated, the Suite will ask you to install the official firmware. Follow the steps carefully and confirm every prompt shown on your device’s screen.
After firmware installation, your device will ask you to confirm its authenticity. This ensures you are not interacting with a counterfeit or compromised unit.
Always confirm on the physical device screen, not just your computer. The device itself is the ultimate arbiter.
You have two choices:
For new wallets, Trezor will display 12, 18, or 24 words (depending on version). Write down each word in order on the provided recovery card.
After generating your words, double-check spelling and order. Do this in a private environment. Do not type them, photograph them, or upload them anywhere.
You’ll be asked to choose a 4–9 digit PIN. This adds a local security layer: the device shows scrambled layouts so observers can’t guess.
A passphrase gives you an extra “25th word” protection. It’s optional, but if used, losing it means you lose access — treat it as a secret you can’t recover.
In Trezor Suite, you can now add accounts for currencies such as Bitcoin, Ethereum, Litecoin, Cardano, and many more.
To receive funds, click “Receive” and copy the address shown. Always **verify** that the address shown on your computer matches the one on your device’s screen — never trust only the screen.
Before sending large amounts, send a small test transaction (e.g., equivalent of $5–$10) to confirm everything works.
Verify that the money arrives in your account, and that your device properly signs the transaction before broadcasting.
Regularly open Trezor Suite and check for firmware or software updates. Updates often patch security or compatibility fixes.
Trezor or its team will never ask for your seed, passphrase, or PIN. Be skeptical of unsolicited emails, calls, or popups.
Always use the official domain (trezor.io) and verify SSL/TLS certificates in your browser.
Keep your recovery seed in a fireproof, waterproof storage location. You may keep a duplicate in another secure place — but never digitized, and never in one spot.
You cannot recover your PIN—but with your recovery seed, you can restore your funds to a new device and set a new PIN.
Use your recovery seed on a new Trezor device (or compatible wallet) to regain control of your funds.
Yes — the security is in the device and seed. Just ensure every computer is trustworthy and malware‑free.
Some mobile support exists, but the desktop + browser setup is the most stable and fully featured method.
In most cases, re-run the update process via Trezor Suite. If your device enters a bootloader mode, carefully follow the instructions shown — or refer to official support.